1. Introduction
Welcome to iPark (ParkoBots Private Limited). We are committed to
protecting your privacy and ensuring that your personal data is handled in a safe and responsible
manner. This Privacy Policy outlines how we collect, use, and protect your information when you use
our mobile application and services.
2. Information We Collect
We collect only the data necessary to provide our parking management
services effectively. This may include:
- Personal Information: Name, phone number, and email
address depending on the service requirements.
- Vehicle Information: Vehicle registration number,
make, and model to facilitate parking operations.
- Usage Data: Information about your parking history,
check-in/check-out times, and locations.
- Device Information: Device type, operating system,
and unique identifiers to ensure app security and performance.
3. How We Use Your Information
Your data is used strictly for the following purposes:
- Service Delivery: To manage vehicle entry, exit,
and valet operations.
- Communication: To send parking confirmations,
digital tickets, and status updates via SMS or WhatsApp.
- Improvement: To analyze usage patterns and improve
app functionality and user experience.
- Security: To prevent fraud and ensure the safety of
vehicles and data.
4. Data Sharing and Disclosure
We do not sell your personal data to third parties. We may share your
information only in the following circumstances:
- With Parking Partners: Authorized valet staff and
property management at the locations where you park.
- Service Providers: Trusted third-party vendors who
assist us in operating our app (e.g., SMS/WhatsApp gateways, cloud hosting), bound by strict
confidentiality agreements.
- Legal Requirements: If required by law or to
protect our rights and safety.
5. Data Security
We implement industry-standard security measures to protect your data
from unauthorized access, alteration, disclosure, or destruction. This includes secure servers,
encryption, and strict access controls.
6. User Rights
You have the right to:
- Access the personal information we hold about you.
- Request corrections to inaccurate data.
- Request deletion of your account and data, subject to legal and
operational retention requirements.
7. Contact Us
If you have any questions about this Privacy Policy or wish to exercise
your rights, please contact us at:
-
support@ipark.com
-
+91-9421503171